iKode help desk x is a customer support tool, FAQ and help desk system. Can be used to
provide support to an online community, by solving tickets, adding a comprehensive FAQ
section and interacting with users via emails. check it out!
http://www.phphelpdesk.org/Here are some key features of "iKode Help Desk X":
· Easy to use
· 100% web-based
· Cross-browser
· Cross-OS
· Customer self-service system
· Email synchronization
· Smart assignment logic
· Elaborate reports
· Flexible customization
· FAQ section / knowledgebase
· Ticket tracker
· History/logger
Requirements:
· MySQL 4 or higher
· PHP 5.2 or higher
· Zend Optimizer
